Privacy policy.
Effective Date: January 1st, 2024
At Kumare.ca, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from us.
1. Information We Collect
We collect the following types of information when you visit our website or place an order:
Personal Information: This includes your name, email address, mailing address, phone number, payment information, and any other information you provide to us during the checkout process.
Transaction Information: When you place an order, we collect details such as the items you purchased, your shipping address, billing address, and payment information.
Log Data: We automatically collect information about your device, browser, and interactions with our site, such as your IP address, browser type, and access times. This helps us improve the functionality of our website and ensure a seamless experience.
Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to track your preferences and help improve site functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including delivering products and services, processing payments, and communicating with you about your order status.
To improve our website, products, and services by analyzing usage patterns and personalizing content.
To respond to your inquiries and provide customer support.
To send you promotional emails, newsletters, or updates about new products, services, and offers (you may opt-out at any time).
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website and fulfill orders, such as payment processors, shipping companies, and email service providers. These third parties are obligated to maintain the confidentiality of your information and only use it for the purposes for which it was provided.
We may also disclose your information if required by law or in response to a legal process (such as a court order or government request).
5. Your Choices and Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
Opt-out: You can opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
6. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Kumare.ca does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
8. International Transfers
As a business based in Canada, your personal information may be transferred to and stored in countries outside of Canada. By using our services, you consent to the transfer of your personal information to these countries, which may have different data protection laws than those in your country of residence.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Kumare.ca
Address: 8130 Park Rd, Richmond, BC V6Y 1T1
Phone: Delta: (778) 591-2555 - Richmond: (604) 284-5111
Email: delta@kumare.ca