Terms and Conditions

 Terms and Conditions for Online Orders at Kumare.ca

Effective Date: January 1st, 2024

Welcome to Kumare.ca! By using our website to place an order, you agree to the following Terms and Conditions. Please read these carefully before proceeding with any transactions on our site.

1. Agreement to Terms
By accessing and using Kumare.ca (the "Site"), you agree to abide by these Terms and Conditions, which may be updated from time to time without prior notice. It is your responsibility to review these terms regularly.

2. Eligibility
To place an order on Kumare.ca, you must be at least 18 years old, or the legal age of majority in your jurisdiction, and capable of entering into a binding agreement.

3. Ordering Process

• All orders placed through the Site are subject to acceptance by Kumare.ca. We reserve the right to refuse any order for any reason, including but not limited to: product availability, errors in pricing, or issues with payment.
• Once your order is placed, you will receive a confirmation email outlining the details of your order. This is not an acceptance of your order but a confirmation that your order is being processed.
• We may, at our discretion, limit or cancel quantities purchased per person or per order.

4. Prices and Payment

• All prices displayed on Kumare.ca are in Canadian Dollars (CAD) and may be subject to change without notice.
• Applicable taxes and shipping costs will be calculated at checkout and are added to the total price.
• Payment for orders must be made through the payment methods available on the Site. By submitting your payment information, you authorize us to charge the total amount of your order to your chosen payment method.
• If there is an error in the price of a product, we will notify you as soon as possible and give you the option to cancel your order or confirm the correct price.

5. Shipping and Delivery

• Shipping charges will be calculated at checkout based on the destination and the size/weight of the order.
• We will make reasonable efforts to ship your order within the estimated delivery times. However, we do not guarantee specific delivery dates and are not responsible for delays caused by the carrier.
• Upon delivery, you are responsible for inspecting your order for any damages or discrepancies. If your order is damaged during transit, any complaints regarding the damages should be made directly to the courier.
• Shipping services for baked goods may not guarantee the freshness of items once they are in the courier's possession.

6. Product Descriptions and Availability

• We strive to ensure that product descriptions, pricing, and images are accurate. However, there may be errors or inaccuracies, including but not limited to product availability, descriptions, pricing, or shipping information.
• If a product you ordered is unavailable, we will notify you as soon as possible and offer alternatives or a full refund.

7. Returns and Refunds

• Returns and exchanges are subject to the policies set forth in our [insert return policy link].
• You may be entitled to a refund if the product is defective or if we have made an error in fulfilling your order.
• All refund requests must be made within [insert number of days] days from the delivery date and will be processed according to our return policy.

8. Account Registration

• You may be required to create an account to place an order on Kumare.ca. By creating an account, you agree to provide accurate and complete information and to maintain the security and confidentiality of your login credentials.
• You are responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

9. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy link] to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

• Kumare.ca will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products purchased through the Site.
• Our liability is limited to the total amount paid by you for the product(s) involved in the claim.

11. Indemnification
You agree to indemnify, defend, and hold harmless Kumare.ca, its affiliates, and their respective employees, agents, officers, and directors from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Site or violation of these Terms and Conditions.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of British Columbia, Canada, and you agree to submit to the exclusive jurisdiction of the courts located in Richmond, BC.

13. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any changes to these terms constitutes your acceptance of the new Terms and Conditions.

14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:

Kumare.ca
Address: 8130 Park Rd, Richmond, BC V6Y 1T1
Phone: Delta: (778) 591-2555 - Richmond: (604) 284-5111
Email: delta@kumare.ca